Our mission

211 Palm Beach/Treasure Coast’s mission is to save lives through crisis intervention and by connecting people to health, mental health, and wellness services 24 hours a day every day.

Needs

Teen Ambassador Volunteer

Provides information and promotes 211 services & resources to their community.
  • Occasional, Weekly, Monthly
  • Teens
  • Individuals
  • Indoor, Outdoor
  • Formal
  • Weekdays, Weekends

Community Awareness Volunteer

Helping at outreach events in the community.
  • Occasional
  • 55+, Adults
  • Individuals
  • Event support, Indoor, Outdoor
  • On-site, Formal
  • Weekdays, Evenings, Weekends

Crisis Line Volunteer

Supporting callers who are in distress (requires extensive training).
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Virtual, Indoor
  • Formal
  • Weekdays, Evenings, Weekends

Help Me Grow Program Volunteer

This program is designed to support questions and concerns of families, while providing access to resources and supports. Volunteers assist with making phone calls and doing intakes with families (requires good communication skills, bilingual a plus).
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Virtual, Indoor
  • Formal
  • Weekdays, Evenings, Weekends

Administrative & Data Input

Assist with light office tasks & data entry (need basic computer skills).
  • Occasional, Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Office work, Indoor
  • On-site, Formal
  • Weekdays

Sunshine Daily Telephone Reassurance

Sunshine is a free telephone reassurance program to check on the well-being of seniors (60 plus), the homebound or disabled (can be younger). Volunteers assist by making calls to seniors & housebound individuals. Sunshine service is provided seven days a week between the hours of 7:30am & 5:00pm.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Virtual, Indoor
  • On-site, Formal
  • Weekdays, Weekends

Disaster Volunteer

Help out during natural & man made events- may need phone bank help.
  • Occasional
  • 55+, Adults
  • Individuals
  • Virtual, Indoor
  • On-site, Formal
  • Weekdays, Evenings, Weekends
How you help
About us

211 is a confidential, community helpline and crisis hotline service providing immediate guidance and support for individuals and families who find themselves without answers to problems they may face on a daily basis. An array of support and assistance, including information; assessment; advocacy; referral; and linkage to appropriate community agencies, as well as telephone counseling, crisis intervention, and suicide prevention is provided. As the central gateway to health and human services, 211 collects, maintains, and makes available up-to-date resource information via phone, text, email, website, printed guides and directories.

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