There are three areas of research needed: research to enhance the information the Association has collected; research to find unknown facts concerning the Homestead its families, and the social and economic influences that affected their lives; research to develop historically correct programs based on the already collected history.

Under the direction of the house manager, concession workers are expected to assist with a pre­show inventory, set­up, sales, and closing of the concession stand. At all times, concession workers should be courteous and pleasant to patrons of The Music Hall. If there are any issues that cannot be resolved, seek the house manager’s assistance.

Coat check is located downstairs in the lower lobby to the left of the bar. The coat checker will hang each coat on a hanger which has numbered perforated tags and give the patron one half of the tag with which to claim his jacket later.

Some artists will bring merchandise to be sold at the Music Hall. Those who do not have their own staff to handle sales will request a Music Hall volunteer. The house manager will provide a tablecloth, a table cloth, a cash box with bills and change, and any other supplies needed, such as tape or…

It is best to have ​two​ elevator volunteers. One volunteer will be the operator while another volunteer watches for and organizes patrons who may benefit from this service. Before the house opens, you should take a test run in the elevator. Inform patrons of its limited space and have those accompanying elevator users meet you…

You are often the first person to welcome a patron into The Music Hall. Be prepared to answer questions, to direct them to restrooms or the ticket window. It is your responsibility to keep the flow of patrons moving smoothly into the theatre, and to maintain an orderly assembly while patrons are held in the…

As you are often the first contact with patrons, your efficiency and courtesy set the tone for the enjoyment of their entire theatre experience. You will take your position in the lower lobby 15 minutes before the house is open, or earlier at the discretion of the house manager. Each ticket should be verified (as…

Escort each patron to the row printed on his ticket and make sure he understand which seat is his. seat.​ At least one usher should remain at each post throughout the show. If they are available, sit only in seats near your post, as you must be accessible to patrons at any time. Any distracting…

Pre-service orientation and ongoing training will be provided , Companions must be over 55 years old, Must be willing to commit 15-40 hours per week, Must meet federal income guideline, Receive a criminal background check clearance , Will receive a tax-free hourly stipend , Will receive paid vacation and sick time, Located throughout Chicopee, Holyoke,…